Sam Solution | Product - Server Monitoring

Server Monitoring

Server monitoring is a process to monitor server's system resources like CPU Usage, Memory Consumption, I/O, Network, Disk Usage, Process etc. Server Monitoring helps understanding server's system resource usage which can help you better your capacity planning and provide a better end-user experience.

Your application's health depends on a large part on the health of the underlying server. Server monitoring ensures that your server machine is capable of hosting your applications. Server Monitoring provides you with data relating to your operating system and when used in conjunction with other monitoring data from the application you get a true glimpse into the working of your system.

Server uptime has become a critical factor in IT-based organizations. Server unavailability or server overload can severely impact the company bottom-line within just a few minutes. As the complexity and the number of servers, both on-premise and in the cloud, increases along with the varied geographical locations of global businesses, it has become essential to monitor the performance of each server effectively and make sure that it is functioning optimally all the time.

We are able to identify and monitor all aspects of server health and performance before problems arise. Benefits of server monitoring include:

  • Simplified server management
  • Improved system performance
  • Proactive identification and correction of server problems
  • Maximizing current network systems assets
  • Preventing financial loss
  • Software and updates optimally deployed
  • Reduced IT costs
  • Unused licenses and assets
  • Minimize network and employee down-time

In combination with security management and end-user support, server monitoring ensures your IT investments support your growth strategy.

Server Monitoring Services We Offer

  • Server Monitoring System Setup - We first understand your server hierarchy and build a flow of dependencies, impacts, applications, users, rules, error thresholds, etc., along with your IT team and business stakeholders. This becomes the base of our monitoring service. We either use your current monitoring setup or consult for selecting and implementing additional tools for effective monitoring.
  • On-premise Server Monitoring - Once the setup is done we monitor physical in-house servers like Windows Servers or Linux Servers. We also monitor the applications running on the servers if the client desires.
  • Cloud Server Monitoring - As the world is becoming increasingly virtualized, we understand that many companies are opting for cloud-based servers, such as Amazon Web Services (AWS), Microsoft Azure, Rackspace, Digital Ocean, etc. So, we also provide simultaneous monitoring of the cloud-based servers as well.
  • Server Monitoring Dashboard and Reporting - As monitoring is an ongoing task, based on the client needs we provide periodic reports, server availability report, health trend, server busy report, network maps, etc. We also offer a dashboard for our clients, which can be accessed anytime to know the status of the company-wide servers.
  • Automated and Manual Monitoring - We use several popular tools for server monitoring and we also deploy resources to keep an eye on any deviations. Our mix of manual and automated server and application monitoring services are highly appreciated by our clients.
  • Server Performance Analytics - During the server monitoring process, we also perform analytics of critical factors like server uptime, CPU usage, disk usage, memory usage, load, application status, bandwidth utilization, queue lengths, etc. These give vital insights into the health of the servers and how actions could be taken to mitigate future incidents.
  • Server Maintenance - We conduct manual or automated server maintenance activities, to reduce load and memory usage and increase server uptime.
  • Server and Application Performance Monitoring - Apart from servers there's a need to monitor the apps that are running, for instance, we monitor Microsoft apps such as Office 365, Microsoft Exchange, SQL, SharePoint, Active Directory, BizTalk, and more. Our server and application performance monitoring services go hand-in-hand.
  • Proactive Server Issue Resolution - Our professionals know that continuous monitoring reduces incidents significantly. So we keep a close watch on all the network and server parameters, traffic, bandwidth, users, etc. Whenever, there's an outage or critical level is reached, we proactively take steps to resolve those problems. Our team is also experienced in troubleshooting unknown issues.
  • Root Cause Analysis - If there's an incident or server downtime, we build an RCA report or Root Case Analysis report, through which we provide in-depth details of why the issue occurred, our diagnosis, and also suggest rules that can be set in place to avoid similar instances in the future.
  • Alerts and Notifications - We provide instant notifications through e-mail, phone, messenger apps, or SMS about any errors or downtime happening in the servers or apps. We also alert the required stakeholders about the severity of the incident, system dependencies, and the warning/error thresholds.
  • IMS Server Monitoring Services - O2I offers a complete range of Infrastructure Management Services (IMS) like Data Center Services, Remote Monitoring Services, Network Management, Security Management and much more. Server monitoring services is a part of our IMS offering.

Why Should You Choose Us for Server Monitoring Services?

Once you partner with us, you can be assured of the following benefits:

  • We offer flexible pricing structure, where you are billed based on the skills of the resources involved, time taken, etc. this enables us to offer quality services at affordable rates
  • Our professionals follow strict project evaluation methods to ensure that only the best practices are deployed to complete your project, thereby assuring utmost project quality standards
  • Having worked with hundreds of global clients, our team has experience in leveraging a wide range of server monitoring tools and technologies. So, we can help you with any kind of requirement
  • We cover all bases for you, round the clock, and throughout the year. Our team works in rotation to make sure that your servers are monitored 24x7 without fail
  • We ensure that minor incidents do not escalate into severe issues by proactive management of the servers and applications as well as quick troubleshooting for issue resolution
  • Our clients enjoy significant in-house server monitoring cost reduction and savings as a result of reduced server downtime

Server Monitoring

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